GUEST REVIEWS


"EXCELLENT HOLIDAY"
My husband and I were lucky enough to have a lengthy (nearly 3 weeks) break at Pangkor Laut over Christmas / New Year. We are seasoned travellers and can honestly say that this was one of our best holidays ever. The resort is very well laid out and accommodation of a very high standard. Even my husband's initial concern that there was no TV in the Spa Villas was tempered by his recognition that watching Premiership games, given the time difference, into the early morning would have wasted half the lovely sunshine and beach of the following day! We enjoyed a healthy stroll on the walkway by the sea in the morning to breakfast, but for those who don't want to walk, there are frequent shuttles to all locations including the delightful Emerald Bay, where Monsur ensures you are well looked after.

The thing that really made a difference was the standard of service, and the friendly people. Everyone was so nice and helpful - the resort is very well run by Ross, the General Manager, the chefs (especially Kannika) produce excellent food, Ong, the Food & Beverage Manager makes sure the hospitality arrangements go smoothly, Balan runs Uncle Lim's with a personal touch (and great egg-fried rice) and all the staff make the holiday experience very pleasant. Having G&T delivered by speedboat to our junk early in my floating birthday dinner was a James Bond moment! We certainly plan to return!
- Patricia B, London, TripAdvisor



"PURE PARADISE!"
We were lucky enough to visit this beautiful island for 6 nights as part of our honeymoon and were treated so well from beginning to end of our stay, making it extra special with our own private fireworks display on the beach following our dinner at Emerald Bay one evening.

I would recommend taking a Spa Villa located to the west of the island (5/10 min walk to the main reception/breakfast area). Make sure you book every restaurant when you are there and try out all the fabulous cuisines they have on offer - you won't be disappointed. Breakfast is beyond expectations with everything you can think of on offer! Non-stop free water during your stay along with towels for both beach and poolside! You really only need to pack your clothes as everything else is provided and on tap!

Special mentions to Eny for the fabulous 3-hour Couple’s Spa experience, Robin & Tanka who look after the Jamu Bar / spa pool for the constant water and towels and Arnold, our fabulous waiter on the beach, very attentive & professional - along with the exceptional chef who made us a 5 course meal we will never forget. Cernon & Mr Dean at Fisherman’s Cove restaurant who held their word for us to try their remarkable chocolate spring rolls after the evening we were there they had run out so we had to return for our dessert the next day! Ran, the best cocktail maker in town - his Mojitos are incredible! The island is beautiful and a credit to all those who work and live there. EVERYONE is so pleasant and friendly and we will definitely be back!
- JP-E007, West Sussex, TripAdvisor



"ONE OF THE BEST RESORTS IN ASIA! BEACH + JUNGLE!!"
The resort is an easy 3-hour drive from the KL airport. The hotel has cars to bring you to the marina or you can take a taxi from the airport for about MYR700 or USD170. The jetty at arrival is an effective, cool and beautiful room, with courteous staff and great AC! A quick and pleasant 15-minute boat ride and you arrive in Paradise in a place that I think is probably one of the best resort in Asia and for sure top 3 in Malaysia (the other 2 are YTL's too!). This resort is an amazing combination of beaches and jungle, of wild nature and impressive architecture. After an easy and comprehensive check-in we were off to the amazing Beach Villa, a beautiful room with Asian woodwork and with one of the best tubs! The hotel has many restaurants, my favorite was the Chinese. The spa in the resort is impressive and the treatments quite extensive. The Emerald Bay beach has wonderful white sands and warm, blue waters. It is small but not crowded with great beach service, a fun restaurant and a delicious fish of the day special! Two lap pools, great jungle hike, water activities, and an amazing sunset cruise allow you to both relax and be active. The whole resort is just breathtaking, with superb landscaping and magnificent sunsets and sunrises. Rich breakfast and fast service. Speaking of service, the staff in this hotel is the best part of the experience. Lead by a very fun and charming General Manager, Ross Sanders and his team, Jordan, Ong, Serena, and some of the best waiters, Jeff and Peter!
- LorelaiUSA, Boston, TripAdvisor



"A ONCE IN A LIFETIME HOLIDAY - OR MAYBE ANNUALLY FOR ME!"
Remote tropical island anyone? When I read the reviews and got the verbal sales pitch from my travel agent, alarm bells were ringing “This is too good to be true"! Would it really match every very high expectation I had? Answer is yes and more. Seriously, come on! One Resort on One Island - away from everything. No feeling guilty about needing to go shopping, or site seeing or making the most out of your holiday and exhausting yourself in the process. Make the least out of your holiday - do as little as possible and you will have the holiday of your life. Charter a boat, and do a cruise around the island. Do water sports, play golf, play tennis, work out at the gym, jungle trek, lay by the pool, spend endless hours at the breathtaking beach that is EMERALD BAY, take tai chi class, or yoga by the ocean. You will not get bored - how can you! You feel like you are living a breathing a five star 'Survivor' experience - this place is tropical fantastic! The highlight for me was the Spa. I know what you are thinking! Like me you are thinking, "I have done all the best spas in the world. I have had 6 hour treatments and the rest". No. No, you haven’t. This spa is without a word of lie, the best spa experience I have ever had in my life. EVER. I spa monthly, and have at the best resorts and hotels around the world. This spa could be my sole reason to travel back to this resort. I truly don’t want to give anything away, but the second your bath ritual begins I don’t care how stressed you are, or “I can never relax, spa time is wasted on me” your mind tells you. YOU WILL MELT AWAY into one sloppy gooey mess. Whoever invented that bath ritual before every spa treatment needs a bear hug and a medal! Mind blowing is the only word for it. Now away from the spa rave because I only want to go back there because nothing can ever match it - I will talk about the hotel staff and management of the resort. They go out of their way to make sure you feel like you are the only person on the island and staying at their resort. I kept wanting to pinch myself, it honestly felt at times this was too good to be true! In a word: Lifechanging.
- notkansasanymore, Melbourne, TripAdvisor

AWARDS

Stylish Hotel in the Middle of the Rainforest
- Architectural Digest
  • Top 10 Best Hotels & Resorts in Malaysia
    Destinasian Readers’ Choice Awards 2017
  • Top 5 Hotels in Malaysia
    TripAdvisor Traveler's Choice Awards 2017
  • Top Resorts in Asia
    Conde Nast Traveler Reader's Choice Awards 2017
  • Spa of the Year
    AsiaSpa Awards 2016
  • Top 20 Overseas Hotel Spa
    Condé Nast Traveller Readers' Travel Awards 2016
  • Most Pampering Island Getaway
    Harper's Bazaar Spa Awards 2016
  • Best Traditional Couples Spa Treatment
    Malaysian Women's Weekly Spa Awards 2016
  • Best Body and Soul Escape
    Harper's Bazaar Spa Awards, Harper's Bazaar
  • Best Traditional Malay Treatment: Royal Secrets of Puteri Lindungan Bulan
    Malaysian Women's Weekly Spa Awards 2015, Malaysian Women’s Weekly
  • Top 25 Hotels in Malaysia: Ranked 15th
    Travelers' Choice Awards, TripAdvisor
  • Top Ten Most Stunning Bungalows 2014
    Travelers' Choice Awards, TripAdvisor
  • Men's Spa Treatment of the Year: Bukit Gantang Warrior Treatment at Spa Village Pangkor Laut
    AsiaSpa Awards, AsiaSpa
  • Hot 25 Spa Hotel/Resort in Asia
    Best in Travel 2014 by SmartTravelAsia.com, SmartTravelAsia.com
  • Most Relaxing Massage: Campur Campur
    Spa Awards, Malaysian Women’s Weekly
  • Most Rejuvenating Spa Treatment for Couple: Couples Spa Experience
    Spa Awards, Malaysian Women’s Weekly
  • Best Beach Resort (Excellence Award)
    Best of Malaysia Awards, Expatriate Lifestyle
  • Best Romantic Stay (Awarded)
    Best of Malaysia Awards, Expatriate Lifestyle
  • Best Service (Excellence Award)
    Best of Malaysia Awards, Expatriate Lifestyle
  • Best Spa Resort (Excellence Award)
    Best of Malaysia Awards, Expatriate Lifestyle
  • Top 25 Hotels in Malaysia
    Travelers' Choice, TripAdvisor
  • Top 25 Luxury Hotels in Malaysia
    Travelers' Choice, TripAdvisor
  • Resort of the Year - Best Discovery (Winner)
    Regional Series, HAPA
  • Restaurant of the Year - Dining Experience (Hotels/Resorts): Fisherman's Cove
    Regional Series, HAPA
  • Indulging Spa of the Year - Tempting Experience (Hotels/Resorts) - Spa Village Pangkor Laut
    Regional Series, HAPA
  • 5-Star Resort - Exceptional Experience
    Regional Series, HAPA
  • Flavours of the West (Hotels/Resorts) - Fisherman's Cove
    Regional Series, HAPA
  • Top 25 Hotels in Malaysia
    TripAdvisor Travelers’ Choice, TripAdvisor
  • Best Romantic Stay
    Best of Malaysia Awards, Expatriate Lifestyle
  • Best Spa Resort
    Best of Malaysia Awards, Expatriate Lifestyle
  • Top 25 Spa Hotels & Resorts Asia
    Best in Travel, SmartTravelAsia.com
  • Best Luxury Medical/Wellness Spa - Global Winner
    World Luxury Spa Awards
  • Spa Village Pangkor Laut Resort: Royal Secrets of Puteri Lindungan Bulan - For Her (Awarded)
    Harper's BAZAAR Spa Awards, Harper's BAZAAR
  • Spa Village Pangkor Laut: Best Hotel Spas, Asia & Indian Subcontinent (4th)
    Condé Nast Traveller Spa Awards, Condé Nast
  • Resort of The Year (Winner)
    Regional Series (All Platinum), HAPA
  • Service Excellence (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Spa of the Year (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Signature Luxury Resort (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Signature Spa Experience (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Most Authentic Asian Cuisine Restaurant - The Straits (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Best Front Office (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Best Concierge (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Best Housekeeping (Best 10 in Asia)
    Regional Series (All Platinum), HAPA
  • Best Spa Resort (Winner)
    Travel Awards - The Best of Malaysia Awards
  • Best Service (Excellence Award)
    Travel Awards - The Best of Malaysia Awards
  • Best Beach Resort (Excellence Award)
    Travel Awards - The Best of Malaysia Awards
  • Hot 25 Spa Hotel/Resort in Asia
    Best in Travel Awards by Smart Travel Asia
  • Top 10 Hotel Spas in Asia: ranked 7th
    World's Best Awards, Travel + Leisure
  • Top 15 Resorts in Asia: ranked 13th
    World's Best Awards, Travel + Leisure
  • Best Spa Resort (Winner)
    CNNGo! - 10 Resorts for Every Type of Traveler, CNN
  • Best Luxury Destination Spa (Winner)
    World Luxury Hotel Awards
  • Spa Retreat of the Year (Nominee)
    AsiaSpa Awards, AsiaSpa
  • Best Spa Resort (Winner)
    Best of Malaysia Travel Awards, Expatriate Lifestyle
  • Best Service Award (Winner)
    Best of Malaysia Travel Awards, Expatriate Lifestyle
  • Best Beach Resort (Winner)
    Best of Malaysia Travel Awards, Expatriate Lifestyle
  • Hotel/Resort of the Year (Winner)
    Hospitality Asia Platinum Awards, HAPA
  • Best Western Cuisine Restaurant - Fisherman's Cove (Top 10)
    Hospitality Asia Platinum Awards, HAPA
  • Spa of the Year (Winner)
    Hospitality Asia Platinum Awards, HAPA
  • Best Spa Experience (Top 5)
    Hospitality Asia Platinum Awards, HAPA
  • Best Executive Chef - Chef Wai (Top 10)
    Hospitality Asia Platinum Awards, HAPA
  • Top 10 Spa Retreats
    Readers' Travel Awards by Condé Nast Traveller UK, Condé Nast
  • Best Beach Resort: Excellence Award
    Best of Malaysia Travel Awards 2009, Expatriate Lifestyle
  • Best Spa Resort: Excellence Award
    Best of Malaysia Travel Awards 2009, Expatriate Lifestyle
  • Best Hotel as voted by SLH Club Members
    Small Luxury Hotels of the World 2009, Small Luxury Hotels
  • Spa of the Year - Spa Village Pangkor Laut
    Regional Series 2008, HAPA
  • Service Excellence (Top 5)
    Regional Series 2008, HAPA
  • Resort of the Year (Top 5)
    Regional Series 2008, HAPA
  • Signature Luxury Resort and Village
    (Top 5)

    Regional Series 2008, HAPA
  • Gastronomic Experience - Asian: The Straits (Top 5)
    Regional Series 2008, HAPA
  • All Day Dining - Feast Village (Top 10)
    Regional Series 2008, HAPA
  • Best Beach Resort: Excellence Award
    Best of Malaysia Travel Awards 2008, Expatriate Lifestyle
  • Best Spa Resort: Excellence Award
    Best of Malaysia Travel Awards 2008, Expatriate Lifestyle
  • One of the World's Top 10 Beaches
    Ultratravel, The Daily Telegraph Luxury Magazine UK 2008, Daily Telegraph
  • Best Destination Spa
    Malaysia Spa & Wellness Awards 2008
  • Best Spa in Malaysia
    SpaFinder 2008
  • Five Star Diamond Award
    The American Academy of Hospitality Sciences 2008
  • Spa Exterior of the Year
    AsiaSpa Awards 2007, AsiaSpa
  • Best Destination Spa
    Malaysia Spa & Wellness Awards 2007
  • Best Spa Experience: Bath House
    Malaysia Spa & Wellness Awards 2007
  • Best 101 Hotels in the World: Pangkor Laut Estates at Emerald Bay
    British Tatler Travel Guide 2006, British Tatler
  • Best Destination Spa
    Spa Asia Crystal Awards 2006
  • Best Destination Spa: ranked 6th
    Readers' Travel Awards by Condé Nast Traveller UK 2006
  • Best Destination Spa
    Malaysia Spa & Wellness Awards 2006
  • Best Spa Experience
    Malaysia Spa & Wellness Awards 2006
  • Best Spa in Malaysia
    The Ultimate Spa Guide 2006, Singapore
  • Best Spa Resort: International
    Cigar Aficionado Magazine 2006, Cigar Aficionado Magazine
  • One of the World's Ultimate Hotels: Luxury Travel Awards
    Luxury Travel & Style Australia 2005, Luxury Travel & Style Australia
  • 20 Most Fabulous Spa Retreats in the World
    Australian Gourmet Traveller 2005, Australian Gourmet Traveller
  • Spa of Asia, Best Traditional Chinese Medicine: Influenced Spa
    Spa Asia Crystal Awards 2005
  • World's Top 25 Spas
    The Sunday Telegraph UK 2005, The Sunday Telegraph UK
  • Best Beach Resort: Senses Wellness Award
    Senses Wellness Guide Germany 2005
  • Top Ten Spa Retreats Overseas
    Readers' Travel Awards by Condé Nast Traveller UK 2005
  • Top Ten Best Overseas Resorts: The Gold List
    Luxury Travel & Style Australia 2005
  • One of the World's Ultimate Hotels: Luxury Travel Awards
    Luxury Travel & Style Australia 2005
  • Best Traditional Chinese Spa
    Spa Asia Crystal Awards 2004
  • Best Asian Spa Treatment
    Spa Asia Crystal Awards 2004
  • Best Spa Director
    Spa Asia Crystal Awards 2004
  • Best Therapist
    Spa Asia Crystal Awards 2004
  • Most Original Spa Concept
    Spa Asia Crystal Awards 2004
  • One of the World's Top 25 Spas
    Readers' Travel Awards by Condé Nast Traveller UK 2004, Condé Nast
  • Number One in the World in Top 100 List
    Readers' Travel Awards by Condé Nast Traveller UK 2003, Condé Nast
  • Best Overseas Destination Spa
    Condé Nast Traveller UK 2003, Condé Nast
  • Top 10: Most Luxurious Spas
    Tatler UK 2003, Tatler UK
  • Perfect Beaches: Emerald Bay at Pangkor Laut Resort
    Daily Telegraph 2003, Daily Telegraph
  • Best Resort Spa
    Harpers & Queen UK 2002
  • One of the World's 25 Best Beach Houses
    Condé Nast Traveller UK 2002, Condé Nast
  • Best Beach Resort: Senses Wellness Award
    Senses Wellness Guide Germany 2002
  • Top 10 Romantic Destinations
    Honeymoon and Romantic Travel Magazine UK 2001
  • One of the Most Romantic Bathrooms in the World
    Honeymoon and Romantic Travel Magazine UK 2001
  • The 50 Best Swimming Pools in the World
    The Independent UK 2000, The Independent
  • One of the World's Most Enticing Retreats on the Waterfront
    Harpers & Queen UK 2000
  • Best Five-Star Deluxe Resort in Malaysia
    World Asia Media Holdings 2000
  • Idyllic Honeymoon Retreat
    Escape Routes 2000
  • The Best Island in the World: Ranked 2nd
    Condé Nast Traveller UK 1999, Condé Nast
  • One of the World's Top Five: Star Resort
    Business Traveller 1997
  • Best Hotel of the Year Award
    Pacific Asia Travel Association UK 1997
  • Award for Distinction : Malaysia's Best Resort Development
    Federation International des Bien-Conselis Immobiliers
  • Prime Minister’s Award : Quality and Prestige Category
A YTL LUXURY RESORT